This policy explains how Unik Toys handles information when you browse uniktoys.pk, contact us, create an account or place an order.
Information we collect
We may collect your name, email address, phone number, delivery address, account details, order history, support messages and the technical information needed to operate and secure the website. Payment providers process payment credentials according to their own privacy terms; Unik Toys does not need your complete card details to fulfil an order.
How we use information
We use information to process and deliver orders, provide account and tracking features, answer enquiries, prevent misuse, maintain records, improve the store and meet applicable legal obligations. We do not sell customer personal information.
Service providers
We use service providers for hosting, database and authentication, email delivery, analytics, payments, customer chat and courier fulfilment. They receive only the information needed to provide their service and process it under their own terms and safeguards.
Cookies and analytics
The site uses essential storage and cookies for authentication, cart and security functions. Basic analytics may measure page usage and technical performance so we can improve the store.
Retention and security
We retain order and account records for as long as needed for fulfilment, support, fraud prevention and legal or accounting requirements. We use reasonable technical and organisational safeguards, but no internet service can guarantee absolute security.
Your choices and contact
You may ask to review, correct or delete eligible personal information by contacting uniktoys.pk@gmail.com. Some order records may need to be retained where required for business or legal purposes.